• P.O. Box 33826 Kampala
  • info@itprouganda.com

Hardware Solutions

At I.T Pro (U) Ltd, we offer comprehensive Hardware Solutions designed to ensure your business’s IT infrastructure is always running at peak performance. We specialize in the diagnosis, repair, maintenance, and upgrading of a wide variety of hardware devices. Whether you’re a small business or a large corporation, our hardware services cover everything from individual desktops and laptops to complex server rooms and network environments.

Our Hardware Services Include:

  • Desktops and Laptops Maintenance: We provide expert troubleshooting, repair, and maintenance for all brands of desktops and laptops.
  • Printers and Scanners: Whether you need installation, networking, or repairs for stand-alone or network printers and scanners, we’ve got you covered.
  • Servers & UPS Systems: Our experts handle server setup, configuration, and ongoing maintenance. We also ensure your power backup systems (UPS) are functioning efficiently to prevent data loss during outages.
  • Workstations and Networking Equipment: We offer workstation setup in networked environments, ensuring that your office has seamless connectivity. We manage routers, switches, repeaters, and more to ensure stable and secure networks.
  • Structured Cabling: We design and install structured cabling systems (UTP, STP, Cat5e, Cat6, and fiber optics) that ensure high-speed data transfer and reliable network performance for businesses of all sizes.
  • PABX Systems: We support the installation and maintenance of PABX systems (Panasonic and Alcatel), helping your business manage internal and external communications efficiently.
  • Server Room Design & Maintenance: We provide expert setup and maintenance of server rooms, including rack-mountable cages, cooling systems, and server accessories, ensuring your infrastructure is well-organized and secure.

We support a wide variety of hardware, including desktops, laptops, printers, scanners, servers, UPS systems, workstations, network devices (routers, switches), and more. We work with major brands such as HP, Dell, Canon, Epson, Ricoh, Panasonic, and others.

For hardware repairs, we first diagnose the issue and then provide on-site fixes where possible. If repairs require a more in-depth approach, we may recommend bringing the equipment to our workshop. For complex issues, we partner with authorized service centers to ensure a fast and efficient resolution.

Yes, we offer hardware upgrades for desktops, laptops, servers, and networking equipment. Whether you're looking to increase storage, improve processing power, or upgrade network hardware, we can help you optimize your current setup.

Absolutely! We offer full office setup services, including hardware installation, network cabling, and PABX systems for internal communications. If you're relocating, we manage the safe transfer and reinstallation of all your hardware and network systems to ensure minimal disruption.

You can contact us via phone or email to report any hardware issues. Our team will assess the problem remotely or arrange an on-site visit. For emergencies, we offer fast-tracked support to minimize downtime. We also provide preventive maintenance services to help avoid hardware failures in the future.